Privacy Policy

1. Overview

This Privacy Policy explains how Best Worldwide Software Development L.L.C (“BW Software Development”, “we”, “us”, “our”) collects, uses, and protects personal information when you visit bwsd.biz, contact us, or purchase a service. We are the controller of the personal information described here.

2. Information we collect

Information you give us

• Contact form: your name, company, email address, phone number (optional), and the details of your enquiry, including any budget or timeline you choose to share.
• Payments: when you pay for a service, your name and email address, and the transaction details. Card payments are processed by our payment provider — we do not receive or store your full card number.
• Correspondence: the content of emails and messages you send us.

Information collected automatically

• Server logs: our web server records standard technical information such as your IP address, browser type, the pages requested, and the date and time, for security and to keep the site running.

This website does not use advertising or third-party analytics cookies, and it loads no third-party trackers.

3. How we use your information

• to respond to your enquiry and provide the services you request;
• to process payments and issue receipts and invoices;
• to communicate with you about a project, quotation, or support matter;
• to keep the website secure and prevent abuse (for example, rate-limiting and spam filtering);
• to comply with our legal and regulatory obligations.

4. Legal basis

We process your information where it is necessary to take steps at your request before entering into a contract, to perform a contract with you, to comply with a legal obligation, or for our legitimate interests in operating and securing our business — and, where required, with your consent.

5. Sharing your information

We do not sell your personal information. We share it only with:

• Service providers that help us operate, such as our payment provider (Mamo Pay), email/hosting provider, and infrastructure suppliers, who process data on our behalf;
• Professional advisers such as accountants or lawyers, where necessary;
• Authorities, where we are required to disclose information by law.

6. International transfers

Some of our service providers may process data outside the United Arab Emirates. Where that happens, we take reasonable steps to ensure your information remains protected.

7. How long we keep it

We keep personal information only as long as necessary for the purposes described above, including to meet legal, accounting, or reporting requirements. Enquiry data is kept for as long as needed to handle your request and our ongoing relationship; transaction records are kept for the period required by applicable law.

8. Security

The website is served over encrypted connections (HTTPS). We apply reasonable technical and organisational measures to protect personal information against loss, misuse, and unauthorised access. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Your rights

Subject to applicable law, you may request access to the personal information we hold about you, ask us to correct or delete it, or object to or restrict certain processing. To exercise any of these rights, contact us at general@bwsd.biz. We will respond within a reasonable time.

10. Children

The website and our services are intended for businesses and adults. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. The version published on this page, with the “last updated” date above, is the current version.